Week |
Lecture
Topics
(under construction)
|
| 1 |
Management Issues
|
|
Lesson
1: New Economy: Philanthropy's Revolution |
|
Lesson
2: Benchmarking and Business Strategy
|
| 2 |
Technology
Overview
|
|
Lesson
1: Productivity, Efficiency, Technology |
|
Lesson
2: Systems Management
|
| 3 |
Internet
Impact
|
|
Lesson
1: Customer Value Creation |
|
Lesson
2/3: Income Opportunities
|
| 4 |
Communication
Benefits
|
|
Lesson
1: Contact Database Management |
|
Lesson
2: Activist Network
|
| 5 |
Legal/Finance/Administrative
|
|
Lesson
1: Operating Efficiencies |
|
Lesson
2: Policies
|
| 6 |
Transformation:
21st century NGOs
(Key points wrapup session)
|
|
Lesson
1: Knowledge Management |
|
Lesson
2: Maximizing ROI |
|
|
|
|